Our company was founded on the belief that the customer comes first which has enabled us to grow into the company we are today and has led us to be ranked #1 in the nation for customer service. It’s the trust and loyalty that we build with our customers that matters most. There are many oil suppliers to choose from, but it is our “value added” services that go above and beyond what others can offer. There are many questions that can be asked of your current supplier…
Are you being charged extra fees?
While many oil suppliers will include service and fuel surcharges in their delivery, Cal-Ohio offers FREE same/next day delivery. Whether it be a case of grease or a bulk oil fill, you can count on Cal-Ohio to meet your preventive maintenance needs quickly at no extra charge.
Do they go the extra mile?
At Cal-Ohio, we’ll make that extra call to find an answer or a filter number that you’re looking for. Even if we can’t answer your question, our partnership with Chevron enables us to have the best and brightest minds in the industry at our disposal anytime of the day.
Are you getting the most out of your oil and is your supplier working with you?
Most companies, including ours, have a “house brand” oil to sell you at a lower price. What most companies don’t do is show you how to get the best value out of the product you’re using whether it’s one of these off brands or a national brand. We’ll assess your needs, recommend products that meet these needs then work closely with you to get the most out of those products. One way is by working with you to extend your oil drains. We’ll look at where you are today, where you want to be tomorrow and then plot a safe course to get there safely. This will be done mainly thru oil sampling which will lead to decreased downtime and increased bottom line. For example, simply extending drains from 250 to 300 hours or 10,000 to 12,000 miles might not seem like much, but in reality you’ve just saved yourself 20% in time and overhead.
Can your current supplier offer you a diverse product line?
Not many oil suppliers in the area offer lubricants, filters and batteries under one roof. Instead of having to order these products from three different suppliers, we can take care of them all in one delivery.
These are just a few of the questions that should be asked of your current supplier. It is our hope, given the chance, that we can be the answer to your preventive maintenance needs.